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National Association of
Student Financial Aid Administrators
Annual Conference          July 2009      San Antonio, Texas

At times it seemed to many like up is down and down is up at this year's
financial aid officers' get-together.

The speed of change in financial aid is amazing. It’s difficult to keep up.
Susan Fischer
Director of Student Financial Services
U of Wisconsin, Madison


Paying more for defaults than for default prevention creates perverse incentives.
Paul Combe
President & CEO
American Student Assistance

 


With our staff on 10 day manditory furloughs, we're facing a 40 to 60 percent increase in financial aid applications to process.
Bert Logan
Director Student Financial Services
Lane Community College


After two and a half years of gut wrenching change we are converging around a new reality. The vast majority of families that borrow do not take into consideration the income stream after graduation. Sallie Mae may say "No, you shouldn’t take on that much debt."
Barry Feierstein
Executive Vice President for Sales and Marketing
Sallie Mae

 

Financial Aid professionals are waiting for an answer. Do they have to convert to direct lending? If not, they don’t want to.
Paul Combe
President & CEO
American Student Assistance

What brought down FFEL? Greedy bankers. Good president.  But in a direct lending world who is going to motivate innovation?
Curtis Johnson
President
Student Funding Group

The reality of the marketplace dictates that to be safe as a financial aid officer...get ready to be a direct loan school prior to Congress passing legislation.
Robert Shireman
Deputy Under Secretary of Education
US Dept of Education


The level of corruption in our financial systems is shocking and undeniable.
James Owen
Founder and Chief Inspiration Officer
Center for Cowboy Ethics & Leadership

 

When we converted to direct lending the entire process took three weeks.
Walter O’Neill
Assistant Vice President, Financial Aid
Roosevelt University

While there are threats to the financial aid industry, if you are thoughtful and diligent they can be turned into opportunities.
Curtis Johnson
President
Student Funding Group

 

When changing to direct lending the more time you spend on communications the smoother your transition will be.
Chad Nosbusch
Associate Director, Graduate & Law Financial Aid
U of St. Thomas, Minnesota

A cottage industry has grown up around independent student status.
James Eddy
Assistant Director of Financial Aid
U of Michigan, Dearborn

 

It’s not possible to change on a dime in an industry as complicated and regulated as student lending.
Dawn Courtney
Marketing Manager
USA Funds


A partnership between the Internal Revenue Service and the Department of Education is underway.  Tax information for students who apply during the award year can be imported directly from tax forms to the new FAFSA application coming in January 2010.  This will reduce the verification burden on financial aid offices.
Robert Shireman
Deputy Under Secretary of Education
US Dept of Education

From a process point of view direct lending creates a greater need for Financial Aid Advisors. They’ll be taking over functions previously provided by lenders and guarantors.
Paul Combe
President & CEO
American Student Assistance

Regulations for year-round Pell grants look entertaining and very difficult for schools to implement.
Jim Himes
Executive Director, Student Services & Programming
Liberty University

 

Nobody can put out money cheaper than the Department of Education. But, downstream what are the services going to be for students?
John Austin
Senior Vice President,
Financial Aid Services
New York State Higher Education Services Corp


Within the next twelve months there will be a radical restructuring of higher education based on rethinking investments.
Barry Feierstein
Executive Vice President 
Sallie Mae

College isn’t an eight semester fire drill. Shopping for college should be like shopping for a house. It’s a borrowing and investment decision.  And we need to look at education as a return on investment.
Barry Feierstein
Executive Vice President for
Sales and Marketing
Sallie Mae

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A lot of people and companies bought into greed is good. It’s not about winning at business. It’s winning at life. The path of greed and self interest is simply not sustainable.
James Owen
Founder and Chief Inspiration Officer
Center for Cowboy Ethics & Leadership

 

 

 

 
 


TOPICS: Management, Enrollment Management, Finance



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